Privacy Policy - PrefixeDesign

1) Information We Collect

​

a) You provide directly

• Contact Form: first name, last name, email, and message.

• Subscribe Form: first name and email.

• Optional transactions (if you purchase services): order details, contact and billing information (processed by our payment provider; we don’t store full payment card numbers).

b) Collected automatically

• Device and usage data (IP address, browser type, device identifiers, pages viewed, links clicked, approximate location, date/time).

• Cookies, pixels, and similar technologies (see Cookies & Ads below).

c) From service providers/partners

• Email and marketing platforms (for subscriber management and campaigns).

• Analytics/hosting and site performance tools.

​

We do not intentionally collect sensitive personal information through these forms.

​

2) How We Use Your Information

​

We use personal information to:

• Respond to contact inquiries and provide customer support.

• Send newsletter and marketing emails (with your consent; you can unsubscribe anytime).

• Operate, secure, and improve the Site (analytics, debugging, preventing fraud).

• Comply with legal obligations and enforce our terms.

​

Legal bases (EEA/UK visitors): performance of a contract, consent, legitimate interests (e.g., site security, basic analytics), and legal compliance.

​

3) Sharing Your Information

​

We share personal information only with:

• Service providers who help us run the Site and services (hosting, email delivery, analytics, payment processing). They may access data only to perform services for us and are bound by contractual confidentiality/security obligations.

• Authorities or third parties as required by law, to protect rights and safety, or in connection with a business transaction (e.g., merger, asset sale).

​

We don’t sell your personal information.

​

4) Cookies, Analytics & Ads

​

We (and providers) use cookies and similar tech to:

• Keep the Site working (strictly necessary cookies).

• Measure performance and improve the Site (analytics cookies).

• (If enabled) personalize content/ads and measure campaigns.

Your choices:

• Manage cookies via our cookie banner and your browser settings.

• Opt out of marketing emails at any time (see Your Choices).

• Some browsers offer a “Do Not Track” or Global Privacy Control signal; our response may vary as standards evolve.

​

5) Email Marketing

​

If you subscribe, we’ll send you news, updates, and offers. You can:

• Click Unsubscribe in any email, or

• Email us at [insert email] with the subject “Unsubscribe.”

We may keep a minimal record of your email to honor opt-out requests.

​

6) Data Retention

• Contact submissions: kept for up to [insert period, e.g., 24 months] unless we need them longer for support/legal reasons.

• Subscribers: kept until you unsubscribe or we remove inactive contacts.

• Technical logs/analytics: retained per provider’s standard periods or [insert period, e.g., 13 months].

​

We delete or de-identify data when it’s no longer needed.

​

7) Security

​

We take reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure.

​

8) International Transfers

​

If you access the Site from outside the country where our servers or vendors are located, your information may be transferred internationally. Where required, we use appropriate safeguards (e.g., standard contractual clauses).

​

9) Your Rights & Choices

​

Everyone

• Access, update, or delete information you’ve provided by contacting us.

• Unsubscribe from marketing at any time.

• Manage cookies via the banner/browser settings.

​

EEA/UK/Switzerland

• Rights to access, correct, delete, restrict, or object to processing, and data portability.

• Where processing is based on consent, you can withdraw consent at any time.

• Lodge a complaint with your local supervisory authority.

​

US (California, Colorado, Connecticut, Virginia, Utah)

 

Depending on your state, you may have rights to:

• Know/access and delete certain personal information.

• Correct inaccuracies.

• Opt out of targeted advertising, sale, or profiling (we do not sell personal info).

• Appeal a decision if we deny a request.

 

How to exercise rights: email [insert email] with “Privacy Request” and (1) what you’re requesting and (2) your state/country of residence. We may need to verify your identity. Authorized agents may submit requests where permitted by law.

 

10) Children’s Privacy

​

The Site is not directed to children under 13 (or under 16 in the EEA/UK). We don’t knowingly collect children’s personal data. If you believe a child provided data, contact us to remove it.

​

11) Third-Party Links

​

Our Site may link to third-party sites or services we don’t control. Their privacy practices govern those properties.

​

12) Changes to This Policy

​

We may update this Policy from time to time. We’ll change the “Last updated” date above and post the new version on this page. Material changes may be highlighted more prominently.

​

13) Contact Us

​

Email: hello@prefixedesign.com